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Benefits of managed IT services
The following table sets out the features and benefits associated with the range of Managed IT Solutions provided by e-know.net:
| Features | Benefits |
|---|---|
| Managed operating systems and licensing | Latest releases and upgrades available at no additional cost |
| Hardware replacement programme | Latest hardware at no extra cost |
| Service Level Guarantees | Peace of mind and compensation |
| Thin client technology | Reduces the need for network capacity and gives more central control of the IT environment |
| Any time, anywhere access | Allows staff access to the system worldwide for flexibility and utilisation |
| 365 days x 24 hour support with real people. | Cuts IT resourcing need and allows greater focus on added value activity. Clear understanding and sympathy. |
| Resilient systems and back up for networks and infrastructure | More uptime – gives compliance to rules and gives ability to increase utilisation and meet customer needs |
| DR and replication | As above plus additional peace of mind |
| No capital outlay | Frees up working capital |
| Flexed monthly charges by user | Frees up working capital and known costs for forecasts and budgets |
| Scalable up and down | Flexible so can grow with the business. No step costs. Costs can reduce with lower numbers – not stuck with the overhead. |
| Prime contractor role for WAN and infrastructure | One point of responsibility for customers |
| WAN and LAN monitored and managed | No network degradation surprises |
| Network managed against spam and viruses | Reduced exposure |
| Stable operating environment | Happy users |
| Rapid system/application deployment | Supports business agility and facilitates quicker growth and development |
| Skills and knowledge availability | Takes away the headaches and cost of IT resourcing. Current IT activity can focus on adding value to business and clients |
| Enhanced remote support – desktop take - over allows demonstrable training | Training for individuals any time any where |
