Software as a Service for Retailers
It’s not every company that wants to outsource its entire IT function. However, there are times when there is a requirement for a particular application, such as email or enterprise software including ERP or CRM systems, where there is a reluctance to take it in-house in the normal way. High maintenance, technical complexity and excessive cost can all influence these feelings but now there is a very viable alternative.
Software as a Service or SaaS is becoming an increasingly popular option for kinds of Retailers. It allows Retailers to effectively ‘consume’ software, paying only for what they use and making accessible those key business applications that they previously had to reject. The SaaS provider takes full responsibility for the purchase, installation, configuration and support of the chosen software, delivering the front end to the client who simply subscribes on a per user, per month basis.
e-know.net offers a broad range of applications that can be offered on a SaaS model. Most fall into one of the following main categories:
- Office – Traditional desktop applications such as MS Word, Excel, Powerpoint and Acrobat
- Email – Common email platforms, including MS Exchange and Outlook
- Business management – Enterprise software such as project management, business process management (BPM), enterprise resource planning (ERP) and customer relationship management (CRM)
- Line-of-business – Specific solutions for vertical markets, such as practice management systems for legal
In addition, e-know.net has developed two ‘full service’ concepts based on the SaaS model, where extended functionality and wraparound consultancy make for a powerful business offering for all Retailers.
Discover more about Managed email for Retailers and Managed Business Solutions for Retailers from e-know.net.
For more information about Software as a Service (SaaS) from e-know.net please call our customer support team on: +44 (0)1952 225 000.Alternatively, please click here to complete our information request form.
