e-know.net adds CRM to hosted portfolio
Managed service and SaaS specialist e-know.net has announced the launch of a new offering for SME law firms keen to leverage client relationship management and marketing software, but wary of the levels of financial investment and IT expertise required.
CRM Plus is based around Microsoft Dynamics CRM and can be delivered in two ways: as an addition to e-know.net’s managed desktop as part of a fully outsourced solution, or on a Software as a Service basis for those firms looking only to out-task certain applications. Back-end system administration and technical support are included within the monthly subscription, which is priced at £35 per user; the underlying SQL Server platform and licenses are rolled in at no extra cost.
Consultancy days can be bundled into a wraparound package if there are any particular configuration migration or training issues to be addressed.
Nigel Redwood, e-know.net’s Managing Director, knows that small to medium sized law firms want to take advantage of CRM tools but are concerned about costs and the availability of the requisite IT skills in-house. “Microsoft Dynamics is a big ticket item in most SMEs’ eyes and the necessary SQL know-how is not always accessible or affordable. CRM Plus gives firms a low cost, no-risk way of bringing vital functionality into their businesses, where they can focus on managing the client rather than mastering the technology, on developing the prospect rather than draining the profits.”
For more information on anything in this article, please contact the sales team on
+44 (0)1952 225 000 or email vicki.groom@e-know.net
